Cookie Policy
Last updated: March 18, 2026 · Effective date: March 18, 2026
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and improve your experience. This policy explains which cookies EasyBeds HMS uses and how you can control them.
1. How We Use Cookies
EasyBeds HMS ("we", "us") uses cookies and similar tracking technologies (such as local storage, session storage, and web beacons) on our website at easybeds.com and within the EasyBeds HMS platform. We use these technologies to provide, maintain, and improve our services, and to understand how users interact with our platform.
2. Types of Cookies We Use
These cookies are strictly necessary for the EasyBeds HMS platform to function. They cannot be disabled without breaking the service. No consent is required for these cookies.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| hms_session | Maintains your authenticated session in the HMS dashboard | Session | HTTP Cookie |
| hms_refresh | Stores the refresh token for extended sessions (Remember me) | 7 days | HTTP Cookie (Secure) |
| csrf_token | Protects forms from Cross-Site Request Forgery attacks | Session | HTTP Cookie |
| hms_property | Remembers your last selected property in multi-property accounts | 30 days | Local Storage |
| cookie_consent | Records your cookie consent preferences | 1 year | HTTP Cookie |
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers. Disabling them may affect some features.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| hms_ui_prefs | Saves your UI preferences (sidebar state, column widths, theme) | 1 year | EasyBeds HMS |
| hms_lang | Remembers your preferred language for the interface | 1 year | EasyBeds HMS |
| intercom-* | Support chat widget state and conversation history | Up to 1 year | Intercom |
These cookies help us understand how visitors use our website and platform, allowing us to measure and improve performance. All analytics data is anonymized before processing.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Google Analytics — distinguishes unique users using a randomly generated identifier | 2 years | |
| _ga_* | Google Analytics 4 — session and campaign tracking | 2 years | |
| _gid | Google Analytics — stores and updates a unique value for each page visited | 24 hours |
These cookies track visitors across websites to display relevant advertising. They are only active on our marketing website (not within the HMS platform) and require explicit consent.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _fbp | Facebook Pixel — tracks conversions from Facebook ads | 3 months | Meta |
| _gcl_au | Google Ads conversion tracking | 3 months |
3. Managing Your Cookie Preferences
You have several options for controlling cookies:
3.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, accept only essential cookies, or customize your preferences by category. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.
3.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can configure your browser to:
- View and delete cookies already stored on your device
- Block third-party cookies from being set
- Block all cookies from all websites (note: this will break EasyBeds HMS login functionality)
- Delete cookies when you close your browser
Cookie settings in popular browsers:
• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data
3.3 Opt-Out Links
For analytics and advertising cookies, you can opt out directly through the provider:
- Google Analytics: Google Analytics Opt-out
- Meta/Facebook: Your Facebook ad settings
- General opt-out: YourOnlineChoices.eu
4. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature. When you enable DNT, your browser sends a signal to websites asking them not to track you. EasyBeds HMS currently does not respond to DNT signals, but we do honor cookie consent preferences set through our consent management platform.
5. Cookies in the Booking Engine Widget
The EasyBeds HMS booking engine widget (embedded on hotel websites) sets essential session cookies to maintain the booking flow and a security token to prevent fraud. No analytics or marketing cookies are set by the booking widget. The widget respects the cookie preferences of the host website.
6. Changes to This Policy
We may update this Cookie Policy as we add or remove cookies, or as laws and regulations change. We will update the "Last updated" date at the top of this page. For material changes, we will provide notice through our website or by email.
7. Contact Us
If you have questions about our use of cookies, please contact us:
Email: [email protected]
Company: EasyBeds HMS Ltd
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